I have bought from you before as a guest twice. each time I received the item, it was nicely packaged and securely shipped. this last order I received, the cord was wrapped and cable tied without any individual bagging. my items were placed in a shipping bag and sealed altogether. this bag had a couple of holes in the shipping bag when I received it. if you need more money to ship it a better, more secure way then I wish you would tell me? I wish to remain your loyal customer and hope this was a lapse in judgement. Maybe next time I will give 5 Stars for a report card. Thank you sir/mam and all concerned.